This Privacy Policy outlines the practices of Chapman Appliance Repair regarding the collection, use, and sharing of personal and non-personal information gathered through our website and service request interactions. By using our website or submitting your information, you agree to the terms outlined herein.

Information We Collect

We collect personal information that you voluntarily provide to us through our call request form, such as your name, phone number, and email address. Additionally, we may collect non-personal information related to your browsing activities on our website via cookies or web beacons to enhance user experience and website functionality.

Use of Information

The personal information you provide is used to facilitate communication regarding your service requests, including but not limited to contacting you via phone, email, or text messages. We may use non-personal information to analyze website traffic and improve our services.

Sharing with Trusted Partners

We may share your information with our reliable partners for operational and service-related purposes, ensuring they adhere to similar privacy standards. These partners help us provide efficient services and may contact you directly per your request.

Consent

By using our website or submitting a service request form, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You also agree to be contacted by our team or our partners for service-related purposes.

Limitation of Liability

You agree to waive any right to sue or undertake legal actions, other than through direct negotiation, for disputes arising from the use of our website or services. Furthermore, you agree that any compensation related to claims is limited to a maximum of $100.

Dispute Resolution

In the event of a dispute, each party will bear its legal fees and expenses. This Privacy Policy will be governed and construed in accordance with U.S. law.

Opt-Out

If you wish to opt-out of communications or data sharing, please contact us at (714) 975-5724. We respect your privacy and choice, ensuring minimal impact on service quality.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services signifies your acceptance of the updated policy.